Commercial laser service intake

Show us what the machine is doing.

The details below help narrow the problem and prepare for the right kind of service. If production is stopped and you need to speak with someone, call (602) 730-1184.

Contact & location
Machine details
What is the machine doing?
Does the machine power on? *
Does the laser fire? *
Is production currently stopped? *
This is a preference, not a confirmed appointment.
Photos or video
JPG, PNG, WebP, HEIC, MP4, WebM, or MOV. Maximum 12 MB per file. Show the machine label, error screen, affected area, or the behavior itself.

Commercial engraving, cutting, and marking equipment only. Do not submit medical, cosmetic, aesthetic, hair-removal, or tattoo-removal laser requests.